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6 years of experience

Skills

Administrative coordination Customer service Calendar management Document maintenance Email correspondence Cross-functional communication Meeting support Project support Quality control Prioritization Organization Microsoft Office Salesforce Shopify Adobe Analytics

Experience

Administrative Coordinator

Joelle Collection

2023-01 -

Coordinate daily requests, project timelines and information updates across Marketing, Creative and Operations teams. Maintain accurate product records, documents and content in Shopify, verifying details and following up on corrections before publication. Support campaign and launch planning by organizing priorities, assets, deadlines and status updates, ensuring timely delivery.

Digital Operations Specialist

Lush

2022-01 - 2023-12

Supported daily digital operations, campaign updates and administrative follow‑up in collaboration with internal stakeholders. Reviewed information for accuracy, updated systems and helped resolve requests while respecting deadlines and established procedures. Ensured data integrity across multiple platforms, contributing to smooth campaign execution.

E‑Commerce Merchandising Specialist

Hudson’s Bay

2021-01 - 2022-12

Maintained organized data and content across six website categories using Salesforce, PIM and Adobe Analytics. Coordinated updates with multiple teams, monitored deliverables and prepared information used for reporting and operational decisions. Played a key role in ensuring product information accuracy and timely online merchandising.

E‑Commerce Coordinator

Mackage / SOIA & KYO

2020-01 - 2021-12

Coordinated product launches, system updates and promotional activations while tracking details, approvals and deadlines. Provided day‑to‑day operational support, performed quality checks and communicated issues to the appropriate teams. Facilitated cross‑functional collaboration to ensure seamless launch execution.

Web Merchandiser

Laura Canada

2019-01 - 2020-12

Reviewed product information, imagery, copy and pricing; maintained accurate records and supported content updates. Assisted with landing pages, campaign execution and cross‑team follow‑up in a deadline‑driven environment. Contributed to improving online product presentation and consistency.

Languages

English

intermediate

French

intermediate

Portuguese

intermediate

Spanish

intermediate

Contact candidate

Last updated: 1 week ago