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Skills
Experience
Customer Support Coordinator
Legal Claims
2026-06 -
Served as the operational point of contact coordinating communication between hospitals, medical providers, management and legal teams during client onboarding and case management. Maintained accurate case documentation within the CRM and ensured timely follow‑up across multiple stakeholders. Monitored open cases and escalated stagnant files to partner‑level CEO leadership. Supported new client onboarding by coordinating cross‑departmental activities and identified workflow gaps, presenting recommendations to leadership while preserving confidentiality and accuracy.
Chief of Staff & Operations Lead
U4EA Farms
2024-09 -
Strategic operations partner to executive leadership, overseeing operational planning, executive coordination, documentation and cross‑functional initiatives. Coordinated strategic initiatives across operations, HR, finance and leadership, prepared executive briefings, reports, project trackers and presentations. Managed executive meetings, agendas, minutes and action‑item tracking. Developed workflow documentation, SOPs and process improvements, handled vendor communications, invoicing and administrative documentation, and ensured clear communication across distributed teams.
Executive Operations Specialist
Simple Healthcare
2023-10 - 2024-05
Supported executive leadership within a telehealth organisation through executive administration, calendar coordination, reporting and cross‑functional communication. Produced operational reports, maintained confidential records and facilitated stakeholder interactions. Assisted in project coordination and documentation, ensuring smooth execution of initiatives across clinical and administrative teams.
Languages
English
fluent
Arabic
fluent
Last updated: 2 hours ago