Business Development Executive – Zambia

About the role

The Business Development Executive will lead EFT Corporation’s commercial growth in Zambia, owning the P&L for the territory and shaping the local fintech and payments strategy. This senior position requires building C‑suite relationships, winning new logos, and expanding existing accounts while navigating Zambia’s regulatory environment.

Key responsibilities

• Develop and execute the annual commercial strategy for Zambia, delivering pipeline, sales and revenue targets.
• Hunt, negotiate and close new business with banks, telcos, fintechs, merchants and government entities, leading tender and proposal processes.
• Manage key accounts, drive upsell and cross‑sell initiatives, and act as the escalation point for client issues.
• Collaborate with internal finance, legal, technical and compliance teams to ensure seamless project delivery and timely collections.
• Represent EFT in the Zambian financial services ecosystem, building brand influence and strategic partnerships with global players such as Visa and Mastercard.

Required profile

• Bachelor’s degree in business, sales, economics or related field; MBA advantageous.
• 7+ years of progressive B2B sales and strategic account management experience in fintech, payments or banking within Zambia.
• Proven network and deep understanding of Bank of Zambia regulations and the local competitive landscape.
• Demonstrated ability to exceed significant annual revenue targets and manage account P&L.

Required skills

• Advanced proficiency in Microsoft 365.
• Experience with CRM platforms such as HubSpot, Jira and Salesforce for pipeline management and reporting.