Country Manager, Zambia

About the role

Flutterwave is looking for a Country Manager for Zambia who will manage the growth and expansion of the company’s sales and operations in the assigned region from conceptualization to implementation in the designated local market and offerings in line with best practices and regulatory standards. The role involves overseeing retail and enterprise sales, operations, partnerships, compliance and regulatory functions.

Key responsibilities

• Oversee and support in‑country Retail Sales, Enterprise Sales, Operations & Partnerships, Compliance & Risk, and Regulatory functions.
• Lead the development and execution of growth strategies to expand Flutterwave’s market presence and revenue in Zambia.
• Build and communicate a vision for Flutterwave’s role within the local payments ecosystem and align local team goals with the global roadmap.
• Collaborate with central Expansion, Enterprise, Retail, Compliance and Regulatory teams to address local challenges and opportunities.
• Identify and pursue brand awareness initiatives, offline events, sponsorships and partnership opportunities.
• Provide regular metrics‑driven reporting and forecast monthly business performance across retail and enterprise sales.

Required profile

• In‑depth knowledge of fintech/payments industry, local and global regulatory environment.
• Strong strategic thinking with ability to assess macro‑ and micro‑economic impacts on business.
• Excellent networking, negotiation and interpersonal communication skills.
• Proven ability to manage cross‑functional teams and drive performance.
• Ability to think holistically and appreciate systematic impact of policies and solutions.

Required skills

• Build and maintain relationships with key stakeholders across retail, enterprise, operations, compliance and regulatory domains.
• Collaborate cross‑functionally with central Flutterwave departments to align local market initiatives with global strategy.
• Drive product awareness, user adoption and revenue growth through data‑driven forecasting and performance metrics.
• Provide market insights to product development and advise on local product specifications.