Programme Management Officer (Customs) – Temporary

About the role

This temporary position is in the Automated System for Customs Data (ASYCUDA) Programme, within the Division on Technology and Logistics of UNCTAD in Lusaka, Zambia. It reports to the ASYCUDA Regional Coordinator for the East and Southern Africa Region and provides substantive assistance and functional support to the National Customs Services and National Project Teams.

Key responsibilities

• Take part in developing, implementing and evaluating UNCTAD/ASYCUDA and Single Window projects, monitor progress, review documents and propose corrective actions.
• Carry out consulting assignments, such as planning and facilitating workshops and helping clients develop action plans.
• Analyse customs legislation, regulations and procedures from the perspective of customs automation and Single Window implementation.
• Research, analyse and present information, and assist in policy development and evaluations.
• Help prepare functional specifications for additional ASYCUDA features and advise on ASYCUDA national extensions and e-documents.
• Design data collection tools, run surveys and write reports, background papers and study sections.
• Support meetings and conferences, deliver training workshops and make presentations.
• Participate in or lead field missions and coordinate budget and funding matters.

Required profile

• Master's degree or equivalent in business administration, management, economics or a related field; a first-level degree plus two years of qualifying experience may be accepted instead.
• At least five years of progressively responsible experience in project or programme management, administration or a related area, including digitalization of customs procedures.
• Experience organizing functional training courses in government organizations and working in an international environment are desirable.
• English at UN Level II is required; Arabic, Spanish, Russian, French or Chinese at UN Level I is desirable.

The position is open for six months and is evaluated through an assessment exercise followed by a competency-based interview.