Sales Supervisor

About the role

The Sales Supervisor will lead a team in delivering excellent customer service while driving revenue growth. You will be responsible for understanding client needs, promoting suitable products, and ensuring sales targets are met.

Key responsibilities

• Identify customer requirements, recommend appropriate products and achieve defined sales targets.
• Build and maintain client relationships through regular visits, calls and emails.
• Support and coach team members, ensuring adherence to company policies, KPIs and performance standards.
• Prepare accurate sales reports, manage company assets and maintain up‑to‑date sales records.
• Negotiate terms, close deals and follow through on delivery commitments.
• Gather market intelligence, clarify pricing, stock availability and delivery schedules for customers.
• Monitor inventory levels, record sales data and respond promptly to customer inquiries.
• Review personal and team performance and undertake additional tasks assigned by management.

Required profile

• Diploma in Sales & Marketing or related field.
• Minimum 5 years of proven sales experience.
• Fluent in written and spoken English; knowledge of the local language is a plus.
• Strong communication, teamwork and stress‑management abilities.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Word.