Assistant Director – Administration Support Services

About the role

The Assistant Director – Administration Support Services will lead the planning and management of the Authority’s estates and general services functions. Reporting to the Director of Administration, the role ensures the efficient implementation of administrative strategies and policies to support service delivery across the organization.

Key responsibilities

• Plan, coordinate and control the activities of the Administration Support Unit to ensure streamlined workflow.
• Develop, administer and regularly review administrative policies and procedures.
• Maintain physical and electronic records management systems.
• Monitor Occupational Health and Safety compliance and implement related policies.
• Prepare operational budgets, set service levels and oversee budget utilization.
• Provide guidance, coaching and training to staff to meet performance standards.
• Manage cleaning and other facilities contracts to ensure a conducive work environment.
• Oversee movable asset management, disposal of Authority assets and rational procurement of office equipment and furniture.
• Consolidate recurrent and capital departmental budgets and monitor expenditures.
• Assess office space requirements, source suitable premises and ensure optimal utilization of owned and rented property.

Required profile

• Relevant higher education qualification in administration, public management or a related field.
• Proven experience in managing large‑scale administrative or facilities operations.
• Strong leadership and people‑management skills.
• Excellent knowledge of health, safety and environmental regulations.
• Demonstrated ability to develop and enforce policies and procedures.

Required skills