Offloading & Issuing Specialist (Warehouse Dispatch)

About the role

A detail-oriented and active Offloading & Issuing Specialist is sought to oversee warehouse stock staging, yard traffic management and vehicle loading operations. The role ensures accurate stock issuing against official documentation, directs loading staff to prevent product damage, maintains safe physical operations and prevents stock shrinkage and theft in line with company policies and Zambian labour laws.

Key responsibilities

• Receive and verify official Waybills and Material Requisition Forms (MRFs), and coordinate with section heads and warehouse zones for accurate stock staging.
• Monitor yard capacity and direct drivers and incoming vehicles into loading bays in an orderly sequence.
• Inspect staged stock against the Waybill for quantity and quality before dispatch, and conduct joint verifications with clients and drivers.
• Organize, assign and direct general workers and loading staff, and train casual labourers on safe material handling.
• Supervise post-shift cleanup so pallets, strapping belts, push trucks and equipment are stored, secured and inventoried.
• Enforce HSE standards to keep accidents at zero, and monitor the dispatch area to spot anomalies and prevent theft or unauthorized movement.

Required profile

• Full Grade 12 school certificate with at least 5 credits, including Mathematics and English.
• Craft certificate or diploma in logistics and transport management, supply chain or equivalent preferred.
• Membership or registration with ZCILT or CIPS is an added advantage.
• 1-3 years of hands-on experience in warehouse operations, dispatch control, stock counting or site loading supervision.

Required skills

• Proficiency in physical stock counts, reconciliations and reading transport documents.
• Ability to manage, direct and motivate site casual workers and loaders.
• Attention to detail, integrity and reliability.
• Understanding of local industrial safety protocols and basic warehouse security standards.