Technical Coach, Excavators

About the role

First Quantum is looking for a Technical Coach, Excavators, in Solwezi. The role develops, coaches, mentors and assesses maintenance personnel on excavator maintenance practices so that they can safely inspect, diagnose, repair, rebuild and troubleshoot hydraulic mining excavators in line with OEM standards and company procedures.

Key responsibilities

• Deliver coaching and training based on training needs assessments, mainly through on-the-job coaching
• Role model good practice and create a continuous learning environment
• Use listening, assertiveness and questioning to support learners with their learning plans and assessments
• Lead visibly on the floor in FQM operations and champion quality
• Identify skill gaps through assessments and observations, intervene and follow up on impact
• Spot high-potential artisans and support their development to senior roles
• Design and complete assessments against the FQM proficiency framework
• Record interventions, actions and progress in the company's learning management tools
• Evaluate and report on the effectiveness of initiatives and prepare coaching materials
• Collaborate with the training department on training needs

Required profile

• Full Grade Twelve (G12) school certificate; a diploma in Heavy Equipment Repair or equivalent, and a degree in a related field, are advantages
• OEM certification to Level 3/4 and a valid EIZ licence are advantages
• All qualifications must be ZAQA certified
• Minimum 10 years of mobile maintenance experience in open-pit mining, including at least 5 years as a machine technical expert
• Supervisory experience and mining industry experience required
• Experience with ultra-class mining equipment and working for an OEM is preferred

Required skills

• Subject matter expertise on excavators and knowledge of mining safety legislation
• Training needs assessment, design and evaluation skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Communication, facilitation and presentation skills in English
• Ability to work with minimal supervision in a remote, technically challenging environment