Agricultural Drone Operations Manager

About the role

The Agricultural Drone Operations Manager will be the primary liaison for farmers, delivering technical support and ensuring high client satisfaction. This role involves travelling across Zambia to demonstrate drone solutions, support business development, and oversee regional service operations.

Key responsibilities

• Act as the main point of contact for farmers, providing technical support and ensuring client satisfaction.
• Coordinate spare parts, warranty assessments, and inventory management to minimise downtime.
• Oversee stock management of drones, equipment, and spare parts to maintain operational readiness.
• Travel to farms across Zambia to demonstrate agricultural drone solutions and support business development activities.
• Support the setup and expansion of regional service operations and field teams.
• Monitor field operations during spray season and ensure smooth coordination between technical and operational teams.
• Work closely with administration teams to ensure timely invoicing and efficient operational processes.
• Identify and develop new business opportunities within the agricultural drone sector.
• Develop hands‑on technical knowledge of drone maintenance and repair.
• Lead and grow operational teams while maintaining strong service standards and customer relationships.
• Resolve operational challenges proactively and ensure overall business efficiency.

Required profile

• Experience in the agriculture sector is an advantage.
• Experience in the drone industry is beneficial but not essential.
• Drone pilot or operator certification is an added advantage; training may be provided for the right candidate.
• Strong communication, organisational, and problem‑solving skills.
• Ability to manage multiple responsibilities in a fast‑paced environment.
• Willingness to travel extensively within Zambia.
• Valid driver’s licence preferred.

Required skills

• Drone operation