Administrative Assistant

About the role

Tulipamwe Security Services, a Zambian security company, is looking for a diligent Administrative Assistant to support the daily operations of its Koama branch. The role involves handling a wide range of clerical and administrative tasks while serving as the primary point of contact for internal and external stakeholders.

Key responsibilities

• Greet visitors, direct them to the appropriate department or individual, and answer phone and email inquiries.
• Coordinate conference calls, reserve meeting rooms, and take minutes.
• File, photocopy, and draft letters, documents, and emails.
• Maintain office procedures, records, client files, and database entries.
• Handle procurement, manage personnel archives, and support payroll administration.
• Prepare statutory returns, financial records, and regular accounting reports.
• Arrange travel, manage correspondence, and support senior managers’ requests.

Required profile

• Full Grade 12 certificate and a Certificate or Diploma in Business Administration or a related field.
• 3‑5 years of office administration experience, with at least 2‑3 years in a comparable role.
• Familiarity with Zambian labour regulations and basic HR processes.
• Strong organizational, communication, and confidentiality skills.

Required skills

• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Computer literacy and ability to draft reports.
• Knowledge of office equipment such as printers, laminating machines, and fax machines.
• Experience with payroll administration and statutory filing.