Luxury Safari Camp Hostess

About the role

Report directly to the Onsite Camp Manager and assume responsibility for camp operations in his absence. Take charge of daily housekeeping and restaurant operations, including team leadership, standards and service delivery.

Key responsibilities

• Report directly to the Onsite Camp Manager and assume responsibility for camp operations in his absence.
• Take charge of daily housekeeping and restaurant operations, including team leadership, standards and service delivery.
• Coordinate front office, guest hosting, public areas and the overall flow of the guest experience.
• Work closely with the Executive Chef, Head Guide and Spa Manager on overlapping duties and guest requirements.
• Lead by example, maintain luxury service standards and ensure effective communication between all departments.

Required profile

• Minimum 4–6 years' experience in luxury hospitality, preferably within a safari lodge, boutique hotel or remote luxury property.
• At least 2 years' experience in a supervisory, senior hostess, assistant manager or management role.
• Demonstrated experience leading housekeeping and restaurant/service teams.
• Exceptional guest‑relations, hosting and communication skills with a natural ability to anticipate guest needs.
• Highly organised, hands‑on and confident managing multiple priorities in a remote camp environment.
• Professional presentation, strong attention to detail, discretion and a genuine passion for luxury hospitality.
• Relevant hospitality, hotel management, tourism or equivalent professional qualification preferred.