Senior Human Resource Officer

About the role

The Senior Human Resource Officer will lead efficient, compliant and cost‑controlled HR operations for BIABIA Group in Zambia, covering budget planning, workforce planning, employee relations, wellbeing and policy development.

Key responsibilities

• Support and drive the annual HR budget preparation, monitor costs and provide cost analysis.
• Develop and maintain workforce planning schedules aligned with operational needs.
• Support the creation, review and communication of HR policies, ensuring alignment with labour legislation.
• Represent HR in disciplinary hearings, manage union matters and oversee grievance handling.
• Administer medical aid schemes, monitor absenteeism and lead employee wellbeing initiatives.
• Maintain accurate employee records, ensure consistent application of HR procedures and support day‑to‑day HR operations.
• Ensure compliance with labour legislation and internal policies, support audits and maintain proper documentation.

Required profile

• Degree in Human Resources, Business Administration or a related field.
• Minimum 5 years of HR experience with strong exposure to employee relations, disciplinary processes, HR budgeting, workforce planning, medical‑aid administration and policy development.

What we offer

• Permanent contract with a competitive salary and extra‑legal benefits.
• Work in a human‑sized, internationally active family‑owned company that encourages autonomy and team spirit.
• Opportunity to collaborate with experienced, passionate colleagues and benefit from an extensive training programme.
• Scope to take initiative and further develop the HR function.