Administrative Assistant – Administration Section

About the role

The European Union Delegation in Lusaka seeks an Administrative Assistant to support the Administration Section. Working under the Head of Administration, you will provide expert operational assistance across a range of HR and finance functions.

Key responsibilities

• Manage the full recruitment cycle for Local Agent positions, from job posting to contract upload.
• Maintain Local Agent personnel files in the HR HUB application and ensure parallel physical filing.
• Provide accurate salary, social security, and medical entitlement data to Administration accounts.
• Process CSISLA medical reimbursement requests via the LA Medical application.
• Administer time‑management data in the E‑TIM system, including leave entitlements and public holidays.
• Support employment separation procedures in line with EU and Zambian labour regulations.
• Disburse petty‑cash payments and handle related voucher documentation.

Required profile

• Local Agent Group 2 status or equivalent eligibility.
• Strong knowledge of EU Delegation HR procedures and Zambian labour law.
• Excellent organisational skills and attention to detail.
• Ability to work independently and coordinate with the Section Secretary.

Required skills

• e‑Del‑HRM system
• HR HUB application
• LA Medical application
• E‑TIM time‑management system

What we offer

• Opportunity to work in a diplomatic environment with a multicultural team.
• Exposure to EU development and trade initiatives in Zambia and COMESA.
• Professional development through on‑the‑job training and EU networks.