Business Loan Officer - Lusaka

About the role

A Business Loan Officer is needed in Lusaka, Zambia, to market the KFS products and services to potential clients and manage the full lending cycle, from loan initiation and processing through monitoring and repayment.

Key responsibilities

• Market KFS products and services to potential clients using approved promotional tools and mechanisms.
• Select clients, explain product details, evaluate them, collect and verify documents, and present credit proposals to credit committees.
• Analyse each client's payment capacity and willingness, assess credit risk before the Credit Committee, and explain disbursement and repayment terms.
• Monitor repayments daily, act immediately on loans in arrears in line with lending policy, and present delinquent clients to the arrears committee with recommended solutions.
• Own all collection efforts for clients in the portfolio and implement the committee's decisions.

Required profile

• College diploma in Banking and Finance, Business Administration, Economics or another relevant business-related diploma.
• Experience in sales and marketing, especially in the microfinance sector.
• Client-facing sales experience is highly desired; working in an educational profession is also highly desired.

Required skills

• Basic mathematics and analytical skills.
• Writing, reading and comprehension skills, with attention to detail.
• Strong customer orientation.