Customer Project Manager

About the role

Ericsson is seeking an experienced Customer Project Manager to own Fulfillment Assignment Specifications (FAS) and ensure delivery excellence that meets both Ericsson’s standards and customer expectations. You will be responsible for aligning contract commitments with delivery, managing project scope, resources, and financial performance while complying with legal, environmental, and safety requirements.

Key responsibilities

• Coordinate structured hand‑over with pre‑sales to guarantee contract‑delivery alignment.
• Define and maintain the project plan baseline, securing resources, monitoring activities, and handling changes.
• Build and sustain strong relationships with customers and internal stakeholders throughout execution.
• Drive financial performance to achieve target unadjusted margin.
• Deliver projects within scope, budget, and timeline while adhering to legal, ethical, and environmental standards.
• Manage third‑party and partner contracts in line with Ericsson quality and compliance guidelines.
• Ensure data accuracy for timely reporting and compliance with OHS requirements.
• Support business development through contract preparation and pre‑sales engagements.

Required profile

• Bachelor’s degree in Computer Science, Electronics, or Telecommunications.
• Minimum 5 years of experience in network implementation projects, including at least 2 years in a project‑management role.
• PMP certification is mandatory.
• Domain experience in radio‑network architecture or integration.
• Strong ownership, accountability, and results‑driven mindset.
• Excellent stakeholder and customer relationship management skills.

Required skills

• PMP certification
• Radio network architecture and integration
• Software development knowledge
• Data analytics and financial performance management

What we offer

• Opportunity to work on cutting‑edge telecom solutions.
• Collaborative environment with diverse innovators.
• Career growth within a global leader in telecommunications.