Head of Information Technology and Service Delivery

About the role

The Head of Information Technology and Service Delivery reports to the Chief Executive Officer and is responsible for defining and executing an IT strategy that supports Digital Paygo’s fast‑growing digital financial services. The role ensures the delivery of reliable, secure, and scalable technology solutions that drive business value.

Key responsibilities

• Develop and implement an IT strategy aligned with business and regulatory requirements.
• Oversee IT service delivery across infrastructure, applications, security, and support.
• Lead technology innovation and adoption throughout the organization.
• Build, mentor, and manage a high‑performing IT and development team.
• Manage relationships with IT vendors, technology partners, and service providers.
• Ensure robust IT governance, risk management, cybersecurity, and business continuity.

Required profile

• Bachelor’s degree in Computer Science, Information Technology or related field (Master’s degree is a plus).
• 5–10 years of experience managing IT operations in a fast‑paced environment.
• Strong background in full‑stack development and experience leading development teams.
• Experience in fintech, banking, payments or digital financial services.

Required skills

• React, React Native, Next.js
• Android, iOS development
• Java, Python
• HTML, CSS, JavaScript and modern web technologies
• MySQL, MongoDB
• Git, GitHub, DevOps practices
• Agile methodologies and SDLC best practices
• Cloud computing, cybersecurity and data protection
• Knowledge of AI, Machine Learning (optional)