HR Consultant - HR Business Partner

About the role

dentsu Zambia is looking for an HR Consultant acting as an HR Business Partner, reporting to the Managing Director. The role supports the delivery of people strategies and initiatives across the company, working closely with business leaders and regional HR teams. It covers employee engagement, talent management, performance development, workforce planning and employee relations, with HR practices aligned to business objectives.

Key responsibilities

• Support HR strategy and people initiatives, give managers HR insights and monitor key people metrics with trend reports.
• Run HR policies and governance, ensure compliance with employment legislation and support annual HR cycles such as performance, talent and compensation reviews.
• Coordinate recruitment from requisition to onboarding, partner with hiring managers on workforce planning and ensure a positive candidate experience.
• Provide first-line support on employee relations matters, assist managers with performance, conduct and attendance issues and support investigations.
• Identify development needs, coordinate learning initiatives and track learning participation.
• Support performance conversations, succession planning and talent development.
• Run engagement initiatives, analyse engagement feedback and promote an inclusive, high-performing culture.
• Support change initiatives through communication, stakeholder engagement and data analysis.
• Maintain employee records, prepare HR reports and dashboards and support HR projects and administration.

Required profile

• Bachelor's degree in Human Resource Management, Business Administration, Psychology or a related field.
• Professional HR qualification (ZIHRM, CIPD, SHRM, HRCI or equivalent) is an advantage.
• 3-5 years' experience in a Human Resources Generalist or HR Business Partner role.
• Experience supporting employee relations, recruitment, performance management and employee engagement.
• Strong knowledge of Zambian labour legislation and HR best practices.

Required skills

• Stakeholder management and relationship building.
• Excellent communication and interpersonal skills.
• Analytical, data-driven decision making.
• Problem solving, conflict resolution, confidentiality and professionalism.
• Planning, organisation, attention to detail and ability to work independently on multiple priorities.