HR Consultant - HR Business Partner

About the role

dentsu Zambia is looking for an HR Consultant acting as an HR Business Partner, reporting to the Managing Director. The role supports the delivery of people strategies and initiatives across the company, working closely with business leaders and regional HR teams. It covers employee engagement, talent management, performance development, workforce planning and employee relations, with HR practices aligned to business objectives.

Key responsibilities

• Support HR strategy and people initiatives, give managers HR insights and monitor key people metrics and reports
• Run HR policies and governance, ensure compliance with employment legislation and support annual HR cycles such as performance, talent and compensation reviews
• Coordinate recruitment from requisition to onboarding and partner with hiring managers on workforce planning
• Provide first-line support on employee relations matters, including performance, conduct, attendance and workplace concerns
• Identify development needs, coordinate learning initiatives and track learning participation
• Support performance conversations, succession planning and talent development
• Support engagement initiatives, analyse engagement feedback and promote an inclusive culture
• Support change initiatives through communication, stakeholder engagement and data analysis
• Maintain employee records, prepare HR reports and dashboards and support HR projects

Required profile

• Bachelor's degree in Human Resource Management, Business Administration, Psychology or a related field
• Professional HR qualification (ZIHRM, CIPD, SHRM, HRCI or equivalent) is an advantage
• 3-5 years' experience in a Human Resources Generalist or HR Business Partner role
• Experience supporting employee relations, recruitment, performance management and employee engagement
• Strong knowledge of Zambian labour legislation and HR best practices

Required skills

• Stakeholder management and relationship building
• Excellent communication and interpersonal skills
• Analytical, data-driven decision making
• Problem solving, conflict resolution and confidentiality
• Planning, organisation and attention to detail
• Ability to work independently and manage multiple priorities