MEAL Officer – Monitoring, Evaluation, Accountability & Learning

About the role

The Monitoring, Evaluation, Accountability and Learning (MEAL) Officer will lead the design, implementation and continuous improvement of MEAL systems for the ECHO project in Mantapala Refugee Settlement, Zambia. Working closely with program teams, the officer ensures real‑time data collection, rigorous analysis, timely reporting and strong community accountability in a complex humanitarian environment.

Key responsibilities

• Develop and operationalise the project MEAL plan, Indicator Tracking Table (ITT) and ECHO‑aligned reporting frameworks.
• Design context‑appropriate data collection tools for health, nutrition, WASH and cash interventions.
• Integrate gender, protection, accountability and inclusion indicators into all monitoring activities.
• Support digital data collection using Kobo Toolbox, ODK or CommCare and ensure data quality through regular monitoring.
• Coordinate baseline, mid‑term and end‑line surveys and supervise enumerators and field data collectors.
• Liaise with community feedback mechanisms, camp management, health facilities and partner organisations.
• Provide analytical insights to enable adaptive management and evidence‑based decision‑making.

Required profile

• Proven experience in monitoring and evaluation within humanitarian or development programmes.
• Ability to travel up to 60 % within the settlement and host communities.
• Strong understanding of gender, protection, accountability and inclusion concepts.
• Excellent analytical and reporting skills, with a focus on evidence‑based programme improvement.

Required skills

• Kobo Toolbox
• ODK (Open Data Kit)
• CommCare

What we offer

• Opportunity to contribute to a high‑impact humanitarian project.
• Collaboration with multidisciplinary teams in a dynamic field environment.
• Professional development within a global nonprofit network.