Registry Clerk – Records Management (Multiple Positions)

About the role

The Registry Clerk will support the Registry Supervisor by ensuring accurate and secure management of staff and taxpayer records. This position involves handling confidential files, maintaining filing systems, and providing timely access to authorized users.

Key responsibilities

• Maintain and trace taxpayers' and administrative files in filing cabinets, monitoring their movement.
• Sort, classify, and open new files according to the filing index.
• File correspondence and index taxpayers' files promptly.
• Appraise records throughout their life cycle using documented transmittal lists.
• Identify workflow issues in the registry and contribute to solutions under supervision.
• Issue and receive files from authorized users while securing the registry at all times.
• Manage incoming and outgoing mail registers to prevent delays or misdirection.
• Operate office equipment such as photocopiers, detachers, book binders, and trimmers.

Required profile

• Grade Twelve (12) School Certificate or equivalent with at least five credits, including Mathematics and English.
• Diploma in Records Management or Library Studies; additional IT or Management/Business qualification is an advantage.
• Minimum of one year of relevant experience in a records‑management environment.
• Strong client service orientation, interpersonal skills, and personal organization.
• Strict adherence to confidentiality when handling records.

Required skills

• Operation of office equipment (photocopier, detacher, book binder, trimmer).
• Knowledge of registry filing, retrieval, and tracking systems.

What we offer

• Opportunity to work within a government agency focused on revenue collection and tax compliance.
• Professional development in records management and administrative processes.