Senior Human Resource Officer

About the role

The Senior Human Resource Officer will lead efficient, compliant, and cost‑controlled HR operations for BIABIA Group in Zambia. This senior position owns HR budgeting, workforce planning, employee relations, disciplinary processes, wellbeing programmes, and policy development.

Key responsibilities

• Support and drive the annual HR budget preparation, monitor costs, and provide monthly cost analysis.
• Develop and maintain workforce planning schedules aligned with operational needs and budget constraints.
• Support the development, review, and communication of HR policies ensuring alignment with labour legislation and organisational requirements.
• Represent HR in disciplinary hearings, ensure procedural fairness, maintain accurate records, and coordinate Joint Committee meetings.
• Act as primary HR contact for union matters, manage consultations, negotiations, and compliance with collective agreements.
• Administer medical aid schemes and employee healthcare benefits, manage enrolments, exits, and support wellbeing initiatives.
• Maintain accurate employee records, ensure consistent application of HR policies, and handle day‑to‑day HR operational requirements.
• Ensure compliance with labour laws, company policies, and governance standards.

Required profile

• Proven experience in senior HR roles with responsibility for budgeting and workforce planning.
• Strong knowledge of Zambian labour legislation and collective bargaining processes.
• Ability to represent the company in disciplinary hearings and manage union relations.
• Experience administering employee benefits and wellbeing programmes.
• Excellent record‑keeping and policy implementation skills.

Required skills