People and Culture Manager

About the role

The People and Culture Manager will act as a strategic advisor and operational partner to the Country Executive Director and the Zambia Management Team. You will ensure that people strategies, policies and practices support organisational success and foster an inclusive, high‑performing workplace.

Key responsibilities

• Maintain efficient, streamlined local people processes aligned with global policies.
• Assess and improve the impact of policies on culture and employee experience.
• Oversee accurate monthly payroll processing in partnership with finance and external providers.
• Review, update and ensure effectiveness of HR policies and procedures.
• Manage people‑related costs, contribute to budgeting and financial reviews.
• Coordinate external partners for People & Culture initiatives following CAMFED frameworks.
• Administer and optimise the HiBob HRIS, serving as the primary point of contact for the Zambia team.
• Leverage HRIS data for workforce planning, reporting and audit compliance.
• Lead employee relations matters, providing expert guidance and support.

Required profile

• Strategic advisor to senior leadership on people matters.
• Experience delivering end‑to‑end HR support across the employee lifecycle.
• Ability to manage payroll, budgeting and compliance processes.
• Strong stakeholder management with finance, external partners and global HR hubs.

Required skills

• HiBob (HRIS platform)