Product Development Officer

About the role

Twyford International is seeking a Product Development Officer to support its Zambian ceramics factory. The role focuses on gathering market information, designing new tile products, and ensuring successful product launches that meet sales targets.

Key responsibilities

• Communicate daily with the factory and product manager to coordinate product work and delivery.
• Prepare design survey reports and develop sample prototypes.
• Organise weekly foreign product meetings and send status updates via email.
• Collect customer feedback on new products and track competitor product listings.
• Visit the market twice a week to understand customer needs and translate them into product designs.
• Manage the end‑to‑end new product development process, from research and proofing to production scheduling and market sampling.
• Produce weekly and monthly reports for the product, sales, and market teams.

Required profile

• University degree in a related field.
• At least one year of experience in product design, preferably with tiles.
• Fluent spoken and written English.
• Strong communication, teamwork, and problem‑solving abilities.

Required skills

• Adobe Photoshop
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint