Head of Human Resources

About the role

A leading industrial organization in Zambia is hiring a Head of Human Resources in Ndola. The role focuses on aligning HR strategy with business objectives, strengthening employee engagement, developing talent, ensuring statutory compliance and building an inclusive, high-performance workplace. Candidates need 8+ years of HR experience, including at least 5 years in a senior HR leadership position.

Key responsibilities

• Talent acquisition and development: lead graduate and trainee programmes, build succession planning for key and leadership positions, and drive career development, internal mobility and leadership development.
• Employee engagement: run engagement surveys, turn findings into action plans, track eNPS and other metrics, and encourage community and social responsibility involvement.
• Diversity, equity and inclusion: promote an inclusive culture, monitor diversity metrics and ensure fair, equal-opportunity HR practices.
• HR operations and compliance: oversee HR policies and processes, ensure compliance with Zambian labour laws and ethical standards, and monitor mandatory training completion.
• Compensation and benefits: review pay and benefits against industry benchmarks, advise on salary structures, allowances and incentives, and monitor benefits use.
• HR strategy and stakeholder management: align HR with business goals, use workforce data to inform management decisions, and partner with senior leadership and external stakeholders.

Required profile

• 8+ years of progressive HR experience, including a minimum of 5 years in a senior HR leadership role.
• Strong experience in talent management, succession planning, employee engagement and HR operations.
• Sound knowledge of Zambian labour laws and statutory compliance.
• Experience in compensation and benefits, HR policy implementation and workforce development.
• Excellent leadership, analytical, communication and stakeholder management skills, with high integrity and ethical judgement.