HR Officer - EKN Programme

About the role

The HR Officer provides day-to-day human resources administration, coordination and employee support for the EKN programme. The role implements HR processes across the employee lifecycle, including recruitment administration, onboarding, employee records, HR compliance, payroll support, employee relations and HR reporting. It works closely with the Manager: People, Culture & Learning and acts as a key point of contact for employees and managers on routine HR matters.

Key responsibilities

• Maintain accurate employee records, prepare employment contracts and support onboarding, offboarding and employee changes
• Coordinate recruitment administration, scheduling, reference and background checks, and onboarding milestones
• Support HR compliance, employee relations cases and disciplinary processes, and escalate complex matters to the manager
• Prepare payroll inputs, support payroll reconciliation and generate routine HR reports
• Coordinate training activities, maintain learning records and support engagement and wellness initiatives
• Respond to employee HR queries and coordinate HR communications and notices

Required profile

• Diploma in Human Resources Management, Human Resource Development, Business Administration or a related field; a Bachelor's degree preferred
• HR certification is advantageous
• Minimum 2-4 years of HR administration or HR generalist experience
• Preferred: NGO, INGO or donor-funded programme experience, and experience in Mozambique or Zambia

Required skills

• HR administration, recruitment coordination and employee lifecycle administration
• Payroll support and HR reporting
• HR systems administration and records management
• Understanding of employment legislation and HR administration practices

What we offer

• Full-time position in Zambia with local and national travel
• Competitive salary and performance-based incentives
• Benefits including health, retirement and leave
• Growth and professional development opportunities