Administrative Associate - STRIDES Project

About the role

FHI 360 is recruiting an Administrative Associate for the STRIDES project (Strengthening Infectious Disease Detection Systems) in Zambia, reporting to the Operations and Logistics Officer. The post is based in Lusaka and provides administrative support to the STRIDES activity, including document preparation, records management, data collection and customer service.

Key responsibilities

• Prepare documents and administrative reports, compile records, organize and maintain files, and distribute mail.
• Collect and verify data, summarize and reconcile information, and manage records and inventory.
• Serve as the main point of contact for internal and external contacts, taking messages and answering routine questions.
• Provide administrative support such as copying, faxing and large-scale mailings, and supply office supplies.
• Receive and distribute incoming mail, coordinate outgoing mail and courier services, and schedule meetings and conference support.
• Maintain documentation, plans, reports, schedules, databases, spreadsheets and logs.

Required profile

• High school or GED diploma or international equivalent; an associate's degree is preferred.
• Typically 0 to 3 years of relevant experience.
• Ability to work in an office environment, spend long hours at a computer, sit and stand for extended periods, and lift up to 5 lbs.
• Travel of less than 20% may be required.

Required skills

• Basic office software and information systems, including Microsoft Office 365, SharePoint, Skype, Zoom and Teams.
• Proofreading, data entry and report preparation.
• Attention to detail, prioritization and accurate record keeping.

The expected annual gross salary is ZMW 121,429 to 150,000, depending on experience, education, market conditions and budget. Applications close on 17 October 2026.