Head of Commercial - South

About the role

The Head of Commercial – South will lead the Commercial Business Area, embedding a strong sales culture focused on acquisition, retention and expansion. Reporting to senior banking leadership, this role is responsible for delivering economic value for clients while ensuring compliance and risk standards are met.

Key responsibilities

• Align the Commercial Business Area with the overall Business Banking sales strategy and communicate updates to Relationship Managers and staff.
• Develop, implement and monitor 90‑day plans to embed strategic objectives across the region.
• Own the commercial sales targets for the financial year, creating action plans and driving teams to achieve them.
• Ensure compliance with regulatory and risk standards through regular operational meetings and follow‑up.
• Build and maintain skilled, motivated sales teams capable of delivering client‑centric solutions.
• Monitor client feedback, manage defection rates and lead retention and retrieval initiatives.
• Partner with Relationship Managers and product specialists to create business plans that drive sustainable balance‑sheet growth.
• Lead tactical and strategic change initiatives within the Commercial area.
• Track financial and sales performance using relevant data and adjust tactics as needed.

Required profile

• Proven senior leadership experience in commercial banking or a related financial services environment.
• Strong track record of achieving sales targets and managing large, high‑performing teams.
• Deep understanding of compliance, regulatory and risk management requirements.
• Excellent analytical and strategic planning abilities.
• Effective communication skills to influence internal stakeholders and external clients.

Required skills