Registrar & Chief Operating Officer

About the role

The University of Lusaka is seeking a senior leader to serve as Registrar and Chief Operating Officer. This dual role combines strategic oversight of university administration with operational responsibility for governance, student services, human resources and regulatory compliance.

Key responsibilities

• Act as the principal administrative officer, advising the Vice Chancellor on governance and administrative matters.
• Provide secretariat services to the University Council, Senate and statutory committees, ensuring accurate documentation and implementation of resolutions.
• Develop, implement and review institutional policies, procedures and administrative systems.
• Oversee student admissions, registration, enrolment, examination administration and graduation processes.
• Maintain accurate student academic records, transcripts and certification services.
• Lead the Human Resource function, including recruitment, onboarding, performance management and staff development, while ensuring compliance with Zambian labour law.
• Ensure compliance with Higher Education Authority regulations and coordinate preparation of institutional reports.
• Support programme accreditation, quality assurance and contribute to the university’s strategic planning.

Required profile

• Qualified and experienced professional with a background in university administration or a comparable senior operational role.
• Demonstrated experience in governance support, student administration, human capital management and regulatory compliance.
• Ability to work closely with senior academic and administrative leaders.

Required skills