Waiter – Restaurant Launch in Ndola

About the role

Join our brand‑new restaurant in Ndola as part of the launch team. You will deliver high‑quality dine‑in service, create a welcoming atmosphere for guests, and help shape the store culture from day one.

Key responsibilities

• Greet and seat customers professionally.
• Present menus, explain specials and take accurate food and beverage orders.
• Serve meals and drinks promptly and check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments and handle customer complaints with professionalism.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams to ensure smooth operations.

Required profile

• Strong interpersonal and communication skills.
• Customer‑focused and service‑oriented mindset.
• Ability to multitask and handle conflicts calmly.
• Professional presentation and emotional intelligence.
• Previous hospitality experience preferred.
• Good verbal communication and flexibility to work varied shifts.

Required skills

What we offer

• Opportunity to grow with a dynamic brand.
• Fast‑paced, supportive work environment.
• Experience in a new restaurant launch.