Registrar & Chief Operating Officer

About the role

The University of Lusaka is seeking a senior leader to serve as Registrar and Chief Operating Officer. The role oversees the university’s administrative systems, student administration, human resources, governance support and regulatory compliance, ensuring operations align with the academic mission and strategic goals.

Key responsibilities

• Act as the principal administrative officer, advising the Vice Chancellor on governance matters and providing secretariat services to Council, Senate and statutory committees.
• Develop, implement and review institutional policies, procedures and administrative systems, and manage official records.
• Oversee student admissions, registration, enrolment, examination administration and graduation processes, ensuring accurate academic records and transcripts.
• Lead the Human Resource function, including recruitment, onboarding, performance management, staff development and compliance with Zambian labour law.
• Ensure compliance with Higher Education Authority regulations, prepare institutional reports and support programme accreditation and quality assurance.
• Contribute to strategic planning, institutional development and foster effective communication across academic and administrative units.

Required profile

• Relevant tertiary qualification and substantial experience in university administration or a comparable senior administrative role.
• Demonstrated knowledge of higher‑education governance, student administration and human‑resource management.
• Familiarity with Zambian labour legislation and higher‑education regulatory frameworks.
• Strong leadership, analytical and communication skills with a commitment to ethical and performance‑driven culture.

Required skills