HR Officer - Lusaka

About the role

TestHiring is looking for an HR Officer based in Lusaka, Zambia. The role covers day-to-day HR administration, recruitment support, employee records and employee relations, ensuring HR practices comply with Zambian labour laws.

Key responsibilities

• Manage day-to-day HR administration and keep accurate employee records and personnel files.
• Support recruitment and selection: prepare job advertisements, screen candidates, arrange interviews and coordinate onboarding.
• Prepare employment contracts, offer letters, HR letters and other employee documentation.
• Coordinate onboarding and make sure new employees receive the right information and orientation.
• Monitor attendance, leave, employee movements and other HR records; assist with payroll-related HR information.
• Support performance management, including probation reviews and performance documentation.
• Assist management with employee relations, grievances, disciplinary matters and workplace concerns.
• Ensure HR policies and procedures are communicated and consistently applied, and liaise with government institutions and service providers when needed.
• Support training, staff development and employee engagement, and prepare HR reports for management.

Required profile

• Bachelor's degree or diploma in Human Resources Management, Business Administration or a related field.
• 2-4 years of relevant HR experience, preferably in a structured or growing organisation.
• Knowledge of Zambian labour laws and HR practices.
• Experience with recruitment, employee records, HR administration and employee relations.
• Strong written and verbal communication skills, with a high level of confidentiality, integrity and professionalism.

Required skills

• Good working knowledge of Microsoft Office, particularly Word and Excel.