Sales Dealer – Business Banking

About the role

The Sales Dealer will support Business Banking by implementing Absa Africa Markets' sales strategy for foreign exchange (FX) and related products. Working closely with the Head of Markets Sales, you will act as the primary liaison between the bank’s internal teams and branch dealers to drive sales growth and ensure efficient FX operations.

Key responsibilities

• Implement the Markets Sales Strategy in line with country requirements.
• Provide timely rate sheets and monitor FX cash levels across branches.
• Authorize FX transactions within set limits and ensure they are covered by the FX trading desk.
• Support senior sales dealers and assist Relationship Managers, branches, and Corporate Service Centres in processing customer transactions.
• Identify root‑cause errors on FX trades and deliver targeted training to branch staff.
• Answer client calls promptly and direct them to the appropriate personnel.
• Maintain regular face‑to‑face engagement with Personal and Private Banking teams to promote teamwork.
• Present the full Absa product suite to clients and help branches meet training needs.
• Manage a client portfolio to achieve growth, strong customer service, and financial performance while respecting counterparty credit limits.
• Provide weekly reporting on client and sales volumes, profitability, and branch FX performance.

Required profile

• Experience in business banking or financial services sales, preferably with a focus on foreign exchange.
• Strong analytical ability to monitor FX positions and generate performance reports.
• Excellent communication skills for interacting with internal teams, branch dealers, and external clients.
• Ability to work collaboratively with senior sales staff and provide training to branch personnel.

Required skills

What we offer

• Opportunity to be part of a historic African bank with regional and international reach.
• Career development resources through Absa’s Career Development Portal.
• Exposure to a wide range of banking products and markets.