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About the role The Call Centre Agent provides professional, efficient, and customer‑focused service for inbound calls. You will handle order processing, answer product and store queries, resolve conce...
Customer Care Executive
Talent House Limited
About the role The Customer Care Executive will join the Customer Relations / Service / Sales Support Department of Platus Zambia Limited, a leading distributor of BMW, Mazda and Saurer vehicles. Repo...
Customer Service Representative – On‑site Internship
Boxleo Courier & Fulfillment Services Limited
About the role This full‑time, on‑site internship offers a hands‑on experience in a busy call‑center environment in Lusaka. As a Customer Service Representative intern you will engage directly with po...
About the role We are seeking an energetic Customer Service Representative to join BURN’s call centre in Zambia. The role involves handling both inbound and outbound calls, as well as digital customer...
Telesale Agent (Full‑time, On‑site)
Boxleo Courier & Fulfillment Services Limited
About the role We are looking for a full‑time Telesale Agent to join our Lusaka office. You will be the first point of contact for customers, handling both inbound and outbound calls related to our co...
Call Center Agent
Boxleo Courier & Fulfillment Services Limited
About the role We are looking for a full‑time Call Center Agent to join our Lusaka team. In this on‑site position you will be the first point of contact for customers, handling both inbound and outbou...
Support Specialist
Yango
About the role We are seeking a proactive Support Specialist to handle inbound customer inquiries, conduct outbound calls, and collect valuable feedback. The role is central to delivering a seamless e...
Complaints Officer
Absa Group
About the role The Complaints Officer will deliver customer support services that enhance the overall experience by following defined objectives and standard operating procedures. Working primarily wi...
Call Centre Agent – Customer Support
Withinhere
About the role We are looking for a motivated Call Centre Agent to join our fast‑paced team. You will handle both inbound and outbound calls, as well as social media inquiries, delivering high‑quality...
Call Centre Agent – Customer Service
Withinhere
About the role Codirect Fulfillment Centre Zambia is seeking motivated Call Centre Agents to join its growing team in Lusaka. You will be the first point of contact for customers, ensuring orders are...